151 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.0

I have this air conditioner it's 6 years old. I have had to wait several times for parts.

Now again ECM comes to check my system and they tell me its my condenser. Took 6 days to get the condenser. ECM comes now they say its the coil which they cannot get it Fedexed because its too big. now they are still trying to get the parts and I will not my air on until Monday October 8, 2018.

I have no air already 9 days. that means another 3 days without air. I have bronchial asthma and allergies to everything in the air. My husband has a heart condition, etc.

No one gives a *** You sell machines here in south Florida how can it be that its days to get parts. You don't have storage anywhere but out of state or to far to get parts to customers?

What is wrong with this picture? Help

Reason of review: Problem with delivery.

Monetary Loss: $3000.

Preferred solution: Help.

Lennox Cons: Warranty.

Location: Miami, Florida

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Lennox Reviews

  1. 48 reviews
  2. 19 reviews
  3. 2 reviews
  4. 0 reviews
  5. 2 reviews
Lennox reviews