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I have this air conditioner it's 6 years old. I have had to wait several times for parts. Now again ECM comes to check my system and they tell me its my condenser. Took 6 days to get the condenser. ECM comes now they say its the coil which they cannot get it Fedexed...
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2.0
I didn't like
  • Warranty
#1373216
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I have filed a complaint with the BBB of Dallas https://www.bbb.org/en/us/tx/dallas. I believe that if Lennox continues to make a part that they know will fail then they should be responsible and fix it to include paying for the labor. They have this class action...
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#1372100
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Lennox - Try to get help

Try to get help but the phone keep hang up
#1364693
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I have a Lennox Elite Series Furnace. It needs a filter and the clips that hold the filter. I tried to order from the Lennox Dealer in Glenwood Springs, Colorado. They informed me they only like to do big installations and will not be bothered with support or ordering...
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Anonymous
Lou fabbiano

Do you have the phone number of Lennox office? I tried calling the number given herein and found it to be bogus. It seems Lennox service does not want to be to be contacted re...

Anonymous
Anonymous

You didn't state the age of your unit, but companies like this are in the business of selling newly manufactured goods and systems. There are more than 2 ways of getting over ...

#1362341
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I purchased a Lennox Ductless air conditioning unit almost 2 years ago. The first summer I had it, it worked perfectly. I actually have 5 units hooked up to the system. In May I went to use the system in my The bedroom and it would not connect. I had my dealer come out...
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#1358953
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Lennox - Terrible service

They sent blower motor for furnace in working on went to install new motor and motor mounting ears did not match screw holes on housing called tech support been on hold for over an hour
1.3
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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#1348536
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Lennox - Unsatisfactory

I stayed onthe phon on hold for 45 minutes and still didn't get anyone Sad
#1306721
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I have a 7 years Lennox furnace, supposed to be a high end one. 2 stages, DC fan (on 24V), etc... Well maintained, as I am a maniac, checked and cleaned once a year by professionals, filters cleaned every months, changed every 3. Basically, spotless. And barely runs as...
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#1281065
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Lennox - My ac isn’t cooling well , doesn’t reach the set temperature

It’s been getting worse over last couple of weeks, don’t know why
2.0
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#1274869
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The owner of the local lennox dealer gave us a price on an HRV unit and installed the equipment. The unit never operated as spec'd by lennox and their manuals. I have had constant contact with the installing company and they actually became angry with me and I am not...
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#1129137
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